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Where are my files stored?

Your files are hosted on our high-speed servers in your individual secure cloud storage.
Why do I need to sign up?

To use our service, we require you to create an account and set up your personal cloud storage.
What is 4Sync account verification?

Once you have signed up for a 4Sync account, you need to verify it prior to getting access to 4Sync services and features.
Why do I need to verify my 4Sync account?

Account verification confirms that the particular e-mail address, which you have entered while creating an account, is your actual e-mail address, and ensures that you have access to it.
How can I verify my account at 4Sync?

Having signed up for 4Sync, you will receive an e-mail with an account verification link. You only need to click this link to confirm the verification of your account.
If you haven't received the verification e-mail, please check the Spam folder in your e-mail account.
How can I change the password for my 4Sync account?

  1. Go to Settings in the upper right-hand corner of your 4Sync account page.
  2. Click Settings and select Account Overview section.
  3. Click the Change password option.
  4. Enter your current password for the account in the Old password field; enter a new one in the New password and Confirm password fields.
  5. Click OK to save changes.
What should I do if I forgot my 4Sync password?

  1. If you forgot your password, open the link http://www.4sync.com/remindPassword.jsp.
  2. Enter the e-mail address, associated with your 4Sync account, in the field and click "→" to get further password recovery instructions.
  3. Click the password recovery link in your e-mail account.
  4. Enter the New password in the New password and Confirm password fields at the opened page and click "Save password".
How much storage space do I get at 4Sync?

As a 4Sync user, you have got 1 TB of secure cloud storage.
How can I access my 4Sync account on the web?

  1. Go to 4sync.com
  2. Click "Log in"
  3. Enter your 4Sync login and password
  4. Click the "Log in" button.
    5. *You can also log in to 4Sync via Facebook/Twitter/Google +
How can I upload a file/folder to my 4Sync account on the web?

Use the "Upload file" or "Upload folder" options in the upper menu or at the bottom of your 4Sync web account page.
How can I download a file/folder from my 4Sync account on the web?

  1. Select (Tick) a file/folder in your 4Sync account and click the "Download" button in the upper menu of your account; or right-click the file/folder and select the Download option from the opened menu.
  2. Use "Download as Zip" option to download a file/folder as a zip-archive.
How can I add a new folder to my 4Sync account on the web?

Click "New Folder" in the upper menu of your 4Sync account.
Enter the folder name in the appearing field and left-click on it.
How can I share a link to a file/folder from my 4Sync account on the web?

  1. Select (Tick) a file in your 4Sync account and click the "Share" button in the upper menu of your account; or right-click the file/folder you wish to share and select the Share option from the opened menu.
  2. Use the Download or Direct file links/the folder-sharing link from the opened window to share the file/folder.
How can I share file/folder from my 4Sync account via e-mail on the web?

  1. Select (Tick) a file/folder in your 4Sync account and click the "Share" button in the upper menu of your account; or right-click the file/folder you wish to share and select the Share option from the opened menu.
    1. For files: click the "Send" tab.
  2. Enter the e-mail address/es you wish to send the file/folder to.
    *click "Add custom message" to send any custom message together with the file/folder.
  3. Click "Send".
How can I share a file/folder from my 4Sync account with my Facebook friends on the web?

  1. Select (Tick) a file/folder in your 4Sync account and click the "Share" button in the upper menu of your account; or right-click the file/folder you wish to share and select the Share option from the opened menu.
    1. For files: open the "Send" tab.
  2. Click "Connect Facebook" to connect your Facebook and 4Sync accounts.
  3. Click "OK" in the pop-up window to allow 4Sync access your Facebook friends list.
  4. Select friends, who you wish to share the file with.
  5. Click "Send".
What are folder access permissions at 4Sync?

  1. "Private Access" to a folder implies that you invite particular users to share the access to the folder.
  2. "Public Access" to a folder allows everyone's access to the folder via a folder-sharing link.
How can I change access permissions to a folder from my 4Sync account on the web?

  1. Select (Tick) a folder in your 4Sync account and click the "Share" button in the upper menu of your account; or right-click the folder you wish to share and select the Share option from the opened menu.
  2. In the opened window select the "View only" or the "Upload & Edit" folder access permission for a particular user, or click "X" to close the user's access to the folder.
  3. Click "Save" to change folder access settings.
How can I set password for a folder from my 4Sync account on the web?

  1. Select (Tick) a folder in your 4Sync account and click the "Share" button in the upper menu of your account; or right-click the folder you wish to share and select the Share option from the opened menu.
  2. Click "More sharing options" link in the opened window.
  3. Open the "Set password" tab.
  4. Enter the password you wish to set and click "Apply".
  5. Click "Done" to save changes.
How can I set subdomain for a folder from my 4Sync account on the web?

  1. Select (Tick) a folder in your 4Sync account and click the "Share" button in the upper menu of your account; or right-click the folder you wish to share and select the Share option from the opened menu.
  2. Click "More sharing options" link in the opened window.
  3. Enter the subdomain you wish to set and click "Apply".
  4. Click "Done" to save changes.
How can I post a file/folder from my 4Sync account in a blog or a forum post on the web?

  1. Select (Tick) a file/folder in your 4Sync account and click the "Share" button in the upper menu of your account; or right-click the file/folder you wish to share and select the Share option from the opened menu.
    1. For files: click the "Other options" tab in the opened window to access the file HTML, embed (audio/video) and forum codes.
    2. For folders: click the "HTML & forum codes" tab in the opened window to access and further use HTML and forum links to the folder.
How can I embed a folder from my 4Sync account on my site or blog on the web?

  1. Select (Tick) a folder in your 4Sync account and click the "Share" button in the upper menu of your account; or right-click the folder you wish to share and select the Share option from the opened menu.
  2. Click the "More sharing options" link in the opened window.
  3. Open the "Embed as List" tab.
  4. Select the "Embed Folder" or "Widget" tabs to access and further use embed codes for the folder.
  5. Click "Done" to exit the folder sharing settings.
What is 4Sync Referral Program?

The essence of 4Sync Referral Program lies in providing additional free term of 4Sync membership to registered service users (Existing Users) and their friends (Referred Users) who sign up for 4Sync via Existing Users' unique Invite links.

In particular, Referred Users receive one extra free month of 4Sync membership, as soon as they take all steps of the "Qualified Installation" including:
  1. Create a new account at 4Sync via a Referral Link.
  2. Install one of the 4Sync mobile or desktop applications on a mobile device or computer, where 4Sync hasn't been previously installed.
  3. Ensure their first login into their newly-registered 4Sync account (see step 1) via the installed 4Sync app.
Existing Users receive one extra free month of 4Sync membership for each "Qualified Installation" via their unique Referral link.

In addition, Existing Users also receive two more free months of 4Sync - for each purchase of 4Sync Premium, made by their Referred Users.

For more details, please check 4Sync Referral Program Terms and Conditions.
I want to take part in 4Sync Referral Program! How do I refer friends?

To participate in 4Sync Referral Program, you need to do the following:

On the Web:
  1. Log in your 4Sync account.
  2. Click "Settings."
  3. Click "Invite Friends."
At the opened "Invite Friends" page, you can either enter your friends' e-mails manually, or import your contacts from Gmail.

If you like, you can also share your unique Referral ("Invite") link via social networks: Facebook, Google, Twitter, and VK.

It is also possible to copy your Referral ("Invite") link and paste it on your website, blog, and forum, share it with friends via IM apps, send personal e-mails, etc.

In a 4Sync mobile app:
  1. Download & install a 4Sync app from App Store or Google Play or update the app to its up-to-date version on your mobile device.
  2. Sign in 4Sync Android/iOS app using your 4Sync account login and password.
  3. In 4Sync for Android: tap "Settings" in the top menu.
    In 4Sync for iOS: tap "Profile" in the bottom menu.
  4. Tap "Invite Friends".
  5. Enter your friend's e-mail in the required field.
  6. Tap "Send Invite".
  7. An e-mail with your unique Invite (Referral) link will be sent to your Friend's e-mail.
How do I know how much extra months of 4Sync I've received?

Each time your friend signs up for 4Sync via your Referral ("Invite") link and takes all required steps of the "Qualified Installation", we will notify both you and your friend about the receipt of your Referral Reward via e-mail and 4Sync account notifications.

If your Referred friend further purchases 4Sync Premium, you will also receive an e-mail and 4Sync account notification about the activation of your additional two free months of 4Sync.

Note: As soon as your Receive your Referral Reward, your free months of 4Sync will be added to your 4Sync account stats, visible in your account settings ("Settings" > "Account Overview").
If my friend signs up for 4Sync with a different e-mail, than the e-mail I sent my "Invite" to, will I receive my Referral Reward?

Certainly, you will. As long as a friend of yours signs up for 4Sync via your Referral "Invite" link and further takes all steps of the "Qualified Installation", both of you will receive one extra free month of 4Sync.
If I decide to purchase 4Sync Premium, do I still keep my Referral Reward?

Sure thing! If you decide to purchase 4Sync Premium membership, you will still keep your free months of 4Sync.

For example, if you have 2 free months of 4Sync and opt for purchasing a 1-year 4Sync Premium, you will be able to enjoy you Premium benefits at 4Sync for: 2+12=14 (fourteen) months.
Will my 4Sync Referral Reward expire?

Your Referral Reward will be valid as long as you have your 4Sync account.

For more information, please see the complete 4Sync Referral Program Terms and Conditions.
How many 4Sync Referral Rewards can I earn?

According to 4Sync Referral Program Terms, each Referred User yields one extra free month of 4Sync. Each Existing User receives one extra free month of 4Sync for each tracked "Qualified Installation" via their Referral link.

The more "Qualified Installations" are tracked, the more free months of 4Sync an Existing User can receive.

Similarly, the more Referred Users, identified with one Existing User purchase 4Sync Premium, the more 2-free-month Referral Rewards this Existing User receives.
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